It sure is. Miracle Box is legit and transparent. We are committed to integrity and aim to provide exciting unboxing experiences while ensuring that users are protected from any unfair behavior.

What sets Miracle Box apart is our serious commitment to fairness and authenticity, which is reflected in our innovative fairness policy. We are completely transparent about how our advanced algorithms work and what determines the prizes in each box.

Once you’re ready to receive your loot, find “Inventory” on the “Personal” page, click on it to show the products you’ve won, check the ones you need, and click “Deliver.”

Once you’ve redeemed an item and entered your shipping details, our team will work to process your order within three business days. On average, shipping times range from two days to one month, and we’ll also provide a tracking link so you can monitor your item’s journey. But if you don’t receive this immediately, it’s nothing to worry about; it’s most likely because we’re getting your goods authenticated first.

We currently only ship to the United States.

Due to the unique nature of blind boxes, we will not accept any return & exchange requests unless there are significant quality issues with the items. If users find any quality issues with the items received, they should contact our customer service team at support@miracleboxs.com within 7 days of receiving the items.

We will only provide a full refund to users after we have confirmed there is a quality issue with the item. If users are dissatisfied with our services, we encourage them to contact our customer service team, and we will do our best to resolve the issue. ( Please note users are only entitled to a refund if they receive faulty items.)